I’ve hammered out my process to a perfectly-efficient, foolproof science.
Once you’ve signed that proposal and paid a 50% deposit, I’ll zap out some time for your introductory discovery session.
- An exhaustive branding questionnaire
- A 60-minute discovery session in the zoom room
- Thorough market research + competitor analysis
- Careful review of all customer feedback in the form of reviews, chat logs, and surveys
- 2-3 customer interviews to get the gold.
By the time we’re done with this, you‘ll have a vivid picture of what your customer base wants and needs are. We’ll zone in on those distressing pain points so that you can offer your solution in the best possible way.
This is your time to do what you do best or what you love. Designing mansions? Selling real-estate? Paragliding? (↩️ That’s on my bucket list. 😊)
Once that's approved, we strategize and write all the emails in the flow.
Once it's been approved, it's time for design and Klaviyo implementation. We can do that through your team — or mine. If you have an in-house team, I’ll work with the designer and developer to make sure the emails are presented and setup in the best way possible.